ICT Assistant

About UN-Habitat

The United Nations Human Settlements Programme (UN-Habitat) is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable town and cities with the goal of providing adequate shelter for all. This post is in the UN Habitat Regional Office for Asia and Pacific (ROAP) at Kabul duty station. UN-Habitat Afghanistan The United Nations Human Settlements Programme, UN-Habitat, has been working within Afghanistan since 1992 with funding support of USAID, Japanese and Australian Governments, EU, CIDA, Swiss Agency for Development and Cooperation (SDC), Kingdom of the Netherlands and several other bilateral donors and multilateral donors. During this period, its programme has expanded to include a wide range of human settlements initiatives, from humanitarian emergency support to small-scale neighborhood level improvement schemes to municipal scale governance reforms.

Job Summary

Under the guidance and supervision of the ICT Associate the ICT Assistant provides ICT support to UN-Habitat Main office and other project Offices ensuring high quality and accuracy of work and his/her responsibilities are as follow:

Duties & Responsibilities

• Maintaining Local Area Network as per ICT policies.
• Installing and configuring standard Microsoft server software and tasks related to LAN/WLAN.
• Experienced with network testing, cabling, troubleshooting etc.,
• Repairing of ICT equipment (hardware and software) (Desktop, Notebooks, Printers, scanners etc.)
• Service and maintenance of ICT equipment.
• Installing and upgrading various PC application software packages as per UN-Habitat ICT policies.
• Performing problem analyses and problem determination for all hardware and software systems.
• Good knowledge of Access project to create some Database for UN-Habitat Offices.
• Implementing appropriate recovery procedures as required.
• Ensure that all computers are protected against Viruses and all updates are applied and installed regularly with appropriate follow up.
• Daily follow up the ICT system in the office to ensure error free ICT environment.
• Maintaining proper inventory of ICT related properties in the stock.
• Seek advice of ICT Associate for any ICT related issues to ensure appropriate ICT equipment technical specification are in place and ICT policies are fully considered.
• Ensure appropriate use of UN-Habitat ICT policies are applied within the office.
• Any other duties assigned by supervisor.

Job Requirements

Professionalism: Ability to identify and resolve budgetary problems and identify sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Submission Guideline

Interested Afghan National Candidates should submit the following required documents.

1.  A cover letter that shows how your qualifications and experience meet the VA requirement.
2.  An update CV and signed P11 form for individual contractor (IC) that contains all your information To the unhvacancies@unhabitat-afg.org   indicating on the SUBJECT line the vacancy number of the position, please note that applications received after the closing date (23 December 2023) will not be given consideration. Only short-listed candidates whose applications meet the above criteria will be contacted for an interview.

Note: Subject line must be: (2023-12-231) or your application may not be considered.

Submission Email: unhvacancies@unhabitat-afg.org

For more details about UN-HABITAT and UN-HABITAT Afghanistan Country Programme refer Website: www.unhabitat.org and www.unhabitat.af